THE BUSINESS RESEARCHER NEWSLETTER
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June 28, 2002 Volume 5, Number 6
CONTENTS
* Introduction - Editor's Comments
*
What's New at www.gdsourcing.com
* Statistics Canada releases
*
Strategic Planning for the Cultural
Sector
*
Federal Government Documents
Online
* Small Business Stats Facts
For data table spacing, this newsletter is best viewed in
Courier 10
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INTRODUCTION - EDITOR'S COMMENTS
Hello,
Happy Canada Day!
I hope everyone takes a moment to wave the "red and white" and
congratulate
ourselves on building a wonderful country (even if we have
dropped to
number 3 in the world behind Norway and Australia). We all
know there is
room for improvement but put aside the complaints for one day
and remember
all the benefits we have here in Canada and don't forget our
hockey double
gold at the Olympics!
I am proud to announce that there is a new member on the
GDSourcing team:
Shawna White. Shawna brings with her extensive experience
from the private
and public cultural sector. Her expertise is in Strategic
Planning and
helping profit and non-profit arts & cultural organizations
research their
market and succeed in a challenging industry niche. (See
article below for
more insights into Strategic Planning)
Shawna will be heading up our new cultural services division.
For more
information on our new services contact her at
[email protected]
The primary focus of GDSourcing is still on Canadian new
entrepreneurs and
small businesses but having completed a number of research
projects for
cultural organizations across the country we felt it was a
good specialty
service to add to our repertoire. (I won't bore you with the
extensive
market research behind that "feeling"!)
We are very excited at how the 2002 Research Guide is coming
together. We
now have a release date of August 14, 2002. This promises to
be the best
guide ever with more than double the references, updated
advice and new
statistical features. It will also be available in a variety
of formats
and pricing structures. More information on that in the near
future.
I hope you find this issue helpful.
Sincerely,
John White
Editor
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WHAT'S NEW AT
www.GDSOURCING.COM -
EMPLOYMENT, PCs, DCs & KID SAFETY
The following web sites were added to the GDSourcing index
over the last
four weeks. GDSourcing is a reference point for free Canadian
statistics
on-line.
INTEL CANADA
Site:
http://www.intel.com/ca/index.htm
GDSourcing Site Summary:
http://www.gdsourcing.com/works/Intel.htm
Highlight results of mobile computing survey.
CHIROSTART
Site:
http://www.chirostart.com/
GDSourcing Site Summary:
http://www.gdsourcing.com/works/Chirostart.htm
Data related to chiropractors in Canada.
MANPOWER
Site:
http://www.manpower.ca/en/index.asp
GDSourcing Site Summary:
http://www.gdsourcing.com/works/Manpower.htm
Employment Outlook Survey: quarterly measurement of the hiring
intentions
of 1,700 employers in 44 Canadian markets.
SAFE KIDS CANADA
Site: http://www.canwea.ca/
GDSourcing Site Summary:
http://www.gdsourcing.com/works/SafeKidsCanada.htm
Data related to children's injuries
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STATISTICS CANADA RELEASES
The following statistics were release by Statistics Canada
over the last
four weeks. We have listed those releases we feel are of the
most interest
to Canadian entrepreneurs.
Very few of these statistics are available on-line. The URL
listed is a
direct link to the press release associated with the data. It
provides
contact and ordering information.
If you want to purchase any publication related to these
releases please
see our web site:
http://www.gdsourcing.com/works/StatCan.htm
We offer a 20% discount on most Stats Can publications and a
10% discount
on Stats Can electronic products. For more information you
can reach us at
[email protected].
Put "StatsCan" in the subject line of your e-mail.
We have identified below which releases have a FREE
publication associated
with them.
AGRICULTURE
Agriculture value added account 2001 and 2000 (revised)
http://www.statcan.ca/Daily/English/020620/d020620h.htm
Balance sheet of the agricultural sector at December 31 2001
and 2000
(revised)
http://www.statcan.ca/Daily/English/020620/d020620i.htm
Farm business cash flows 2001 and 2000 (revised)
http://www.statcan.ca/Daily/English/020620/d020620j.htm
Food consumption 2001
http://www.statcan.ca/Daily/English/020613/d020613g.htm
Fruit and vegetable production 2002 and 2001 (revised)
http://www.statcan.ca/Daily/English/020614/d020614d.htm
Farm families' total income 1999
http://www.statcan.ca/Daily/English/020603/d020603b.htm
Grain trade of Canada 2000 and 2001
http://www.statcan.ca/Daily/English/020530/d020530h.htm
2001 Census of Agriculture: Farm operations in the 21st
century
http://www.statcan.ca/Daily/English/020612/b020612a.htm
BUSINESS SERVICES
Organizational and technological change in the private sector
1998 to 2000
http://www.statcan.ca/Daily/English/020617/d020617e.htm
Annual Survey of Surveying and Mapping Services 2000
http://www.statcan.ca/Daily/English/020621/d020621f.htm
CONSTRUCTION / REAL ESTATE
Housing: An income issue 2000
http://www.statcan.ca/Daily/English/020621/d020621b.htm
Flows and stocks of fixed residential capital 2001 (revised)
http://www.statcan.ca/Daily/English/020621/d020621e.htm
CULTURE
Television broadcasting 2001
http://www.statcan.ca/Daily/English/020618/d020618b.htm
ECONOMIC INDICATORS
Gender pay differentials: Impact of the workplace 1999
http://www.statcan.ca/Daily/English/020619/d020619b.htm
Foreign control in the Canadian economy 1999
http://www.statcan.ca/Daily/English/020619/d020619d.htm
EDUCATION
Labour market success for culture graduates 1997
http://www.statcan.ca/Daily/English/020619/d020619e.htm
INTERNET
Embracing e-business: Does size matter?, 2001
http://www.statcan.ca/Daily/English/020606/d020606b.htm
Internet dropouts and infrequent users 2000
http://www.statcan.ca/Daily/English/020611/d020611b.htm
JUSTICE SERVICES
Criminal victimization: An international perspective 2000
http://www.statcan.ca/Daily/English/020530/d020530i.htm
Home invasion 1995 to 2000
http://www.statcan.ca/Daily/English/020604/d020604d.htm
Highlights of the conditional sentencing special study 1997/98
to 2000/01
http://www.statcan.ca/Daily/English/020604/d020604e.htm
MANUFACTURING
The importance of new firms in Canadian manufacturing 1989 to
1997
http://www.statcan.ca/Daily/English/020529/d020529h.htm
Energy consumption by manufacturing industries 1995 to 2000
http://www.statcan.ca/Daily/English/020610/d020610b.htm
MARKET
Neighbourhoods and long-term success in the labour market 1986
to 1998
http://www.statcan.ca/Daily/English/020603/d020603e.htm
Food consumption 2001
http://www.statcan.ca/Daily/English/020613/d020613g.htm
TRANSPORTATION & TOURISM
Characteristics of international travellers, fourth quarter
2001 and annual
2001
http://www.statcan.ca/Daily/English/020529/d020529a.htm
Evolution of the deep-sea fleet that supports Canada's
international trade
http://www.statcan.ca/Daily/English/020605/d020605d.htm
Canadian Vehicle Survey 2001
http://www.statcan.ca/Daily/English/020607/d020607d.htm
Travel arrangement services 2000 (preliminary)
http://www.statcan.ca/Daily/English/020617/d020617d.htm
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STRATEGIC PLANNING FOR THE CULTURE
SECTOR
Strategic Planning offers many of the same benefits to the
cultural sector
as are usually associated with the business world. In a
marketplace that
is highly competitive for funding, membership/attendance and
sponsorship, a
clearly defined focus is essential for a cultural organization
to be
successful. It also provides a competitive advantage as many
cultural
organizations have yet to develop one.
Strategic Planning is an effective tool for identifying
realistic goals and
priorities. Its primary purpose is to map out growth. In order
to grow, an
organization must position itself so that it can anticipate
change, and
more importantly act on it.
Changes within our society, marked by rapidly changing
technologies,
shifting economic paradigms, and the convergence of diverse
cultures, have
deeply affected the cultural environment. As such,
organizations in this
sector need to re-examine their roles within this environment
to ensure not
only that they are meeting their core mandates, but also to
ensure their
own future survival.
What is Involved?
Strategic Planning is an open process which needs input from a
variety of
sources including internal and external stakeholders, other
cultural
institutions and relevant external studies. The process
should include:
* An examination of the organization's mission statement and
corporate
objectives
* Identification of the internal and external environments
impacting on the
organization today and those issues that are projected to be
important in
the near future
* Enunciation of strategic directions based on the above
analyses, designed
to provide a framework for the development of annual plans
* Generation of strategies from these directions
SITUATIONAL ANALYSIS
A Strategic Plan starts with a thorough Situational Analysis.
It closely
examines both internal and external characteristics of your
particular
market.
It is divided into 4 basic components:
1. Know your audience
Who are your clients? What are their needs, motives,
attitudes and
perceptions? Relevant external studies need to be examined in
order to
provide a clearer picture of the overall operating
environment. In
Ontario, for example, numerous cultural impact studies have
been conducted
including the pivotal work, Mapping a Future for Ontario's
Public Art
Galleries, produced in 1994 by N.L. Hushion & Associates,
Heath Consultants
and Angus Reid Group. Nationally, the TAMS Cultural and
Entertainment
Segmentation Report, released September 2001, surveyed
Canadian and
American travellers looking at their past cultural activities
and future
travel plans. While Statistic Canada's General Social Survey,
1998,
includes many cultural components.
Key resources for understanding your market can also be found
by examining
demographic trends, spending patterns, and the distribution of
wealth among
Canadians.
You should also talk to your clients directly through surveys,
focus groups
& environmental monitoring.
2. Know your competition
Who are your competitors (both profit & non-profit)? How do
you measure up
against them? Examining the activities of other cultural
organizations can
often provide very useful insight for your own. Close
comparisons may help
to identify a niche market to explore.
3. Know Yourself
Strategic Planning needs to be done from the inside out. An
effective plan
is not the domain of one individual or department, but rather
the concern
of the entire organization. Everyone needs to "buy-in". Even
if their own
role in the process is limited, they still need to be, and
more importantly
feel, a part of it.
Draft copies of research findings should be distributed to all
departments
in order to facilitate their responses and begin to draft
recommendations
and priorities. Each department in an organization views
things from a
different perspective. A wide range of voices can help
clarify issues and
identify problems while at the same time allowing everyone to
be a part of
the process.
4. Know Your Product/Service
What are you offering to the public? What is your
product/service? Is
this something that they want? An analysis of current
offerings enables
organizations to assess their strengths and weaknesses.
* Where have we been?
* Where are we today?
* Where do we want to be?
* How are we going to get there?
STRATEGIC DIRECTION
Based on the Situational Analysis the Strategic Plan can now
identify the
key areas that need to be changed or improved upon in order
for corporate
objectives to be met.
The Strategic Direction can involve an entire rethinking of
corporate
policy but in most cases it is targeted towards a few specific
goals such
as raising attendance levels, increasing fund raising,
initiating corporate
sponsor partnerships, enhancing community image, or entering
new markets.
No matter what the context, the Strategic Direction must
include specific
performance targets and realistic steps to reaching them.
They must be
reviewed annually and successes and failures evaluated.
Otherwise it will
be just another "feel good" document filed away among previous
vague
mission statements and guidelines.
It also must be the result of "real" and ongoing consultations
from all
stakeholders and departments. This is not to say the plan
will never be
acted upon (some cultural organizations have "analysis
paralysis" down to a
science!) but rather everyone must feel they are an important
part of not
only the implementation of the plan but of its original
development and
evolution. The Strategic Direction is not an edict from
management but
rather an agreement among all members of an organization of
how they can
reach specific goals.
Strategic Planning is a common practice in the business sector
but among
many cultural organizations it is a foreign concept often
viewed with
suspicion. The culture sector operates in a unique
environment where
profit is not the only consideration. Its services and
products carry more
than a monetary value and can impact the lives of Canadians
over their
lifetime.
Strategic Planning embraces that aspect of the sector and
encourages
greater success in providing this "added value" to the
marketplace. It
creates a framework within a cultural organization whereby it
can
understand its place within the business sector and recognize
the unique
opportunities available to it.
GDSourcing's new cultural division can help your cultural
organization
(profit or non-profit) develop and implement a comprehensive
or targeted
Strategic Plan. Please contact us at
[email protected]
for more
information.
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GOVERNMENT DOCUMENTS ONLINE
The Canadian federal government publishes thousands of
publications each
year, many of which are of use to business researchers.
One way of searching for any information relevant to your
sector or market
is to search the Depository Services Program web site.
The Depository Services Program or DSP was established in 1927
as an
essential link between the Canadian federal government and its
clients -
the Canadian public, other governments, universities and
businesses. Its
primary objective is to ensure that Canadians have ready and
equal access
to federal government information. The DSP achieves this
objective by
supplying these materials to a network of more than 790
libraries in Canada
and to another 147 institutions around the world holding
collections of
Canadian government publications. The Program is administered
by Public
Works and Government Services Canada (PWGSC).
You can search their catalogue for federal publications at the
following
address:
http://dsp-psd.communication.gc.ca/search_form-e.html
While many government publications are now available
electronically, there
are still some that are only available in hardcopy. You can
purchase these
documents through the issuing agent or access them through a
full
depository library. A listing of full depository libraries is
also
available at the DSP web site:
http://dsp-psd.communication.gc.ca/Depo/table-e.html
The DSP web site also has other helpful features such as a
listing of
Canadian federal government databases accessible through the
Internet
(http://dsp-psd.communication.gc.ca/Checklist/s01-01-e.html)
and a
"Canadian Government Information on the Internet" gateway that
provides
links to federal, provincial and local government across
Canada.
They are your tax dollars at work so take advantage of
research that has
already been conducted!
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SMALL BUSINESS STATS FACTS
Each Business Researcher Newsletter ends with a collection of
five
statistics that every entrepreneur should be aware of.
1. What percentage of the Canadian population are "Culture
Seekers"? What
percentage of the American population?
Canada: 6.3%
United States: 8.4%
Source: Lang Research (Sept 2001)
2. What percentage of "Culture Seekers" plan to travel
to/within Canada in
the next two years?
CANADIANS
Very likely: 68%
Likely: 12%
AMERICANS
Very likely: 29%
Likely: 23%
Source: Lang Research (Sept 2001)
3. What percentage of Canadian millionaires subscribe to the
opera,
symphony, art gallery, museum, live theatre, ballet?
Opera: 9%
Symphony: 26%
Art gallery: 25%
Museum: 26%
Live theatre: 37%
Ballet: 8%
Source: Taddingstone (Feb 2002)
4. What percentage of Canadian small firms had Internet access
in 2001?
Small firms: 68%
Medium-sized firms: 91%
Large firms: 94%
(Firm size groupings were based on the number of full-time
employees: small
firms had up to 19 employees, medium firms from 20 to 99, and
large firms
100 or more. For manufacturing industries, medium firms had
between 20 and
499, and large firms 500 or more).
Source: Statistics Canada (June 6 2002)
5. What percentage of Canadian small firms had a Web site in
2001?
Small firms: 24%
Medium-sized firms: 57%
Large firms: 74%
Source: Statistics Canada (June 6 2002)
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G D S O U R C I N G - R E S E A R C H & R E T R I E V A L
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